Training Programs

Transform From Good Supplier to Trusted Business Partner

Total Customer Focus Training Program

Total Customer Focus

Get the win-win relationships you deserve with customers

Value Recognition Training Program

Value Recognition

Get paid for the value you provide

Strategic Account Alignment Training Program

Strategic Account Alignment

Get the stakeholder buy-in you need to capture more business

Client Success

 
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VIEW SUCCESS STORIES

Total Customer Focus

Get the win-win relationships you deserve with customers

The Supplier-Customer relationship is skewed. This can be due to something historical, cultural or the balance of powers. And in the B2B space, one of the most important criteria that differentiates you from the competition is the relationship your people in the field have with your customers.




Total Customer Focus Training Program

Value Recognition

Get paid for the value you provide

65% of companies are not able to achieve the prices they deserve for their products and services. And in some businesses, a 1% increase in price can enable a company to double its profit margins. Getting the price you deserve requires a shift in thinking: from selling products and services to creating value for customers and getting it recognized.




Value Recognition Training Program

Strategic Account Alignment

Get the stakeholder buy-in you need to capture more business

More than 70% of companies that put in place a strategic account management system do not achieve expected results. On the other hand, customers spend nearly 60% of their buying cycle time on their own. Successful account managers are able to enter this 60% zone by aligning internal resources around what the customer is trying to do, and showing this alignment to their customer.




Strategic Account Alignment Training Program