Client Success

Transforming Good Suppliers into Trusted Business Partners

Becoming the Industry Benchmark for Customer Experience

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ASML is a $7 billion semiconductor equipment manufacturer

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Building Long-Term Relationships with Hospital Executives

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GE Healthcare is a $17 billion medical equipment solutions provider

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Global Account Planning Transforms Relationships into True Partnerships

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STMicroelectronics is a $7 billion organization that provides semiconductor solutions

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Enhancing a
Global Innovation
Culture

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AREVA is a $9 billion organization involved in all stages of nuclear power production

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Clients We Work With

Advent

Airbus

Akamai

Alcan

Alcatel-Lucent

Alstom

Alstom Power

Ansaldo

Arcam AB

AREVA

ASML

AXA

Babcock and Wilcox

Broadsoft

Brooks Automation

Bulgari

Cabot Microelectronics

Cambridge Innovation Center (CIC)

Camtek

Carrier Corp

Cascade Microtech

Crane Company

Cray

Dassault Systemes

Degremont

European Institute of Purchasing Management (EIPM)

Electrolux

Emerson Electric

Euronics International

Framatome ANP Inc.

GE Generator/Power Services

GE Healthcare

GE Lifesciences

Gemalto

Intellikine

InterSystems

JBT Corporation

 

Johnson Controls, Inc.

Johnson & Johnson DePuy Spine

Juniper Networks

KONE

Lam Research

Litepoint

L'oreal

Merck & Co.

Merck Serono

Mettler-Toledo International

Michelin

Multiplan

Nespresso

Osram

Petronas

Philips Healthcare

Praxair

PTC

Quelle GmbH

 Rieter Automotive

Roche

Rudolph Technologies

Rugged Shark

Schneider Electric

Sherwin Williams

Sodexo

SoftwareAG

Soitec

STMicroelectronics

St. Jude Medical

T-Mobile

Tokyo Electron

Valley Health

Veolia Environnement

WelchAllyn

Wolter Kluwer Health

Wolters Kluwer

Xeikon

Client Testimonials

“Camtek engaged Global Partners to develop and deliver a Value Selling workshop in Asia. What turned out was an engaging and insightful learning experience for everyone on the sales and pre-sales team. The delivery of the session was outstanding."

Ramy Langer
VP Semiconductor Division
Camtek

"This was a tough assignment. Global Partners worked closely with us to create a customized course, beta test it, improve it, do it again, improve it and do it again until we got it right. It has been a very valuable way to help our company learn the value of up-front business case analysis in product creation."

Dr. Andrew Cook
Former Senior Vice President of Operational Excellence & Innovation
AREVA North America

"The course covers all aspects of Total Customer Focus. It is very interactive and practical oriented, and it is very suitable for Field Support experts. The course was managed very well by staff."

Rainer Zielonka
Senior Technical Consultant
TSANet

"Exceeded my expectations. 80% turnaround in my attitude towards it from morning day 1 to finish. Good stuff."

Customer Service Engineer
Global Hi-Tech Company

 

"Instuctor: Excellent all the way around. Too much good to list here."

Customer Service Engineer
Global Hi-Tech Company

 

 "ST people come into the program with a strong knowledge of and commitment to the customer. However, the program experience forces people to think outside their own area and across the customer and ST's global organization. For me this is the biggest benefit from the program: the alignment and commitment of people.

Guy Monier
Program Manager and Head of the Institute of Sales and Marketing
STMicroelectronics

 

 "The power of the program was to bring together the unique perspective of each member of the team on how to create value for the customer and for ST. We could drive more value for the customer and more business for ST by pooling our collective knowledge and coordinating our approach."

Johan Pauvert
Strategic Account Manager
STMicroelectronics

 

"Loved it. Excellent program that is absolutely required for individuals in contact with customers."

Learning and Development Manager
Medical Device Company

 

"Good lessons to help us with customer communications."

Customer Service Engineer
Global Hi-Tech Company

 

"Total Customer Focus (TCF) has been uniquely designed to help companies to really embed new behaviors and skillsets within a company’s customer interfacing teams. TCF will set up the culture you need to develop long lasting Trusted Business Partner Relationships.

Tony Nazzaro
Former VP Customer Service
ASML

 

"Finally a course geared toward CS!"

Customer Service Engineer
Global Hi-Tech company