Cary brings a unique blend of experience, education, and certification to the groups that he works with. This allows him to provide measurable and sustainable business and organizational impact. As a Certified Professional in Learning and Performance (CPLP) through the American Society for Training and Development (ASTD), he has been awarded the highest credential for anyone in the field of workplace performance. Among his areas of expertise include: Designing Learning, Improving Human Performance, Delivering Training, Measuring and Evaluating, Facilitating Organizational Change, Managing the Learning Function, Coaching, Managing Organizational Knowledge, Career Planning and Talent Management.
Cary has experience in retail sales, services, customer service, finance and accounting, HR, operations, manufacturing, and non-profit. He has executive and consulting experience both in the US and abroad for such companies as Host Marriott Services, T-Mobile, Compass Aerospace, and Goodwill. His passion is impactful training in retail sales and customer service skills.
Understanding the real issues, then providing tools to close the gap, and following up with measurements of success, has been the key to Cary's success. Cary is both an engaging facilitator and an energetic trainer as well.
Cary earned his MBA in Finance and Operational Strategy and his BA in Social Sciences from Brigham Young University. He enjoys snow skiing in the winter, water skiing in the summer, running, reading, and live music.