Differentiate through trusted
business partner relationships

For your customers this matters more than
product, price and brand combined

 

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Trusted Business Partner Training Programs

Total Customer Focus Program

Total Customer Focus

Get the win-win relationships you deserve with customers
Value Recognition Program

Value Recognition

Get paid for the value you provide
Strategic Account Alignment Program

Strategic Account Alignment

Get the stakeholder buy-in you need to capture more business

Client Success

ASML Logo

Total Customer Focus

“To set your company apart from the competition you have to make the transition to a Total Customer Focused approach and not settle for simply reacting to customer issues and providing basic customer service.”

Tony NazzaroTony Nazzaro
Former VP Customer Service
ASML

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areva_logo

Enhancing Global Innovation

Global Partners worked closely with us to create a customized course, beta test it, improve it, do it again, improve it and do it again until we got it right.

Dr. Andrew CookDr. Andrew Cook
Former SVP of Operational Excellence & Innovation
AREVA North America

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STMicro Logo

Strategic Account Alignment

“The program experience forces people to think outside their own area and across the customer and ST's global organization. The biggest benefit: the alignment and commitment of people.”

Guy MonierGuy Monier
Former Head of the Institute of Sales and Marketing
STMicroelectronics

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Featured PUBLICATIONS

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Upcoming Events

Total Customer Focus
September 12-13, 2017
Minneapolis, MN, USA
Learn More  |  Register

Total Customer Focus
September 19-20, 2017
Cambridge, MA, USA
Learn More  |  Register

Field Service Asia: Conference 
November 7-9, 2017
Amara Sanctuary Resort Sentosa, Singapore
Learn More

Field Service Europe: Conference
December 4-6, 2017
Amsterdam, The Netherlands
Learn More

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